Privacy Policy

Last updated: 5th February 2025.

Introduction

The Hygge Hub Wellness Centre (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Company Information

The Hygge Hub Wellness Centre 70 Church Street Littleborough, OL15 8AU Phone: 07796488077 Email: info@hyggehubwellness.com

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you complete contact forms on our website:

  • Name

  • Email

  • Phone Number

We also collect additional information through third-party platforms such as Aurorastar, Fresha, and Happity. Please refer to their privacy policies for more details.

2.2 Non-Personal Information

We collect browsing data through Google suite software to enhance your user experience and improve our services.

3. Methods of Information Collection

We collect personal information through:

  • Contact forms on our website

  • Third-party platforms mentioned above

4. Purpose of Information Collection

We collect personal information for the following purposes:

  • Appointment requests

  • Responding to questions or requests for further information

5. Data Sharing and Disclosure

We do not share information collected directly from our website. If you provide data to third-party platforms, it is their responsibility to protect your information according to their privacy policies.

6. Data Security

We implement the following measures to protect your personal information:

  • Secure hosting of our website

  • Secure email database

  • Anti-virus software on devices used to access emails

7. Client Rights

You have the following rights regarding your personal information, as per GDPR:

  • Right to access your information

  • Right to correct your information

  • Right to delete your information

  • Right to restrict processing

  • Right to data portability

  • Right to object

8. Retention of Information

We retain personal information for up to 3 years.

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website with a date stamp at the top. If changes directly affect your bookings, we will notify you via email or phone.

10. Contact for Privacy Concerns

If you have any questions or concerns about your privacy, please contact us at: Email: info@hyggehubwellness.com